A proud history

Situated on the south bank of the River Tees a few miles from the North York Moors National Park, Middlesbrough is a North Yorkshire town in the Tees Valley.

Serving the residents of Middlesbrough

Town centre location

We are minutes away from main transport links and based in a convenient town centre location, near shops and local ammenities.

Citizens Advice Office

Open daily Monday - Friday

We now operate an initial check service which allows our team to speak to you as soon as you arrive.

Inside Citizens Advice Middlesbrough

One to one advice

We are free, confidential and impartial and can advise on a full range of issues that affect your daily life.

Our Aims

At Citizens Advice Middlesbrough we have two aims:

  1. Give advice to people for the problems that they face
  2. Improve the policies and practices that affect people's lives.

We help many clients with a range of problems including benefits, debt, relationships, housing and immigration.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Sometimes a person has more than one problem, and often they are linked. We tackle issues in the round making sure people get all of the support they need.

Each local Citizens Advice charity is a member of the national Citizens Advice charity. All together we form the Citizens Advice service.

We make a difference

7 in every 10 people who sought our help last year had their problem solved. Helping people solve their problems can stop issues getting worse, which can save money further down the line. In 2017-18, working together as a national service, we saved government and public services at least £435 million. 

Find out more on volunteering


Volunteers are the lifeblood of our service in Middlesbrough and they make a huge and valuable
contribution to the local community, providing information, advice and guidance to
clients when they need it most.
If you would like further information on volunteering opportunities at Citizens Advice Middlesbrough, please email us: volunteering@middlesbroughcab.org.uk

We love volunteers!

What we offer inside

We provide a friendly, welcoming atmosphere for you to feel comfortable. 

When you visit, one of our trained advice workers will offer an initial check to see how we can help you quickly and effectively.

Corporate reports (downloads)